Ascentria is a new forward thinking business delivering consultancy and interim management support nationally. Specialising in effective change management, the delivery of innovation and efficiency while improving customer satisfaction, productivity and performance. Ascentria will work with you to provide tailored consultancy and interim support, to meet or exceed your organisational and business needs.
Also providing niche support in the private sector in the North East, providing training for Lettings Agency teams in housing management and law, and offering advice and complex ‘housing’ case management for the legal profession, to maximise your business potential. Specialising in public sector service redesign and improving housing services, and in delivering cultural change through service redesign Ascentria can bring significant senior level experience and a proven track record of success to organisations who need to make changes and improvements, both to drive forward customer service excellence, and to deliver against the increasing efficiency agenda.
Despite the challenges affecting both the public sector and wider social housing sector Ascentria will focus on innovative ways of working, delivering more with less, and will offer consultancy, interim management support and service redesign, particularly focussing on efficiency and improved productivity.
Ascentria can also draw on other senior management expertise in the social housing sector, offering quality services through a small network of experienced consultants and interim managers who can support organisations nationally. This will also allow Ascentria to deliver large assignments requiring a small team to deliver wide scale organisational and service change, providing increased senior management capacity and support.